Clean Australia Service is based in Sydney (The Rocks) and holds a 4.9 average from 441 reviews. One detailed one-star review describes smudges, uncleaned mirrors and a property left unlocked after a pre-holiday clean, raising a safety concern. The large majority of reviews are strongly positive about Robert and his team, including carpet steam cleaning that removed tough stains and repeat use across both commercial and residential jobs over several years. Given the volume of detailed praise, the negative account appears to be an isolated incident rather than a pattern.
Reviews
4.9 / 5 · 441 totalHonestly couldn’t have hired a better cleaner for our post renovation clean! From customer service to the day of moving in - these guys were so accomodating, friendly and the place was spotless by the time they left. Worth the money. Highly recommend.
Had my residence cleaned prior to leaving for a trip away. Upon inspection before departing, I found smudges on the cupboards, dirt still in the shower, and a range of other issues — two mirrors had not even been cleaned. They also left smears of strong-smelling cleaning products and didn’t bother to relock the property, which is a safety concern. I will note the only items present in an otherwise empty property were a coffee machine they had to clean around, and one box of wine from my cellar due to be packed that was sitting on the bench. I asked them to move it off the bench so it could be wiped down — the bench itself was not an issue and was cleaned. The owner cited this as the reason for their poor cleaning job. A property manager from a reputable Sydney agency came in and stated that this was a terrible clean. She provided a photographed, marked-up report with images of all the issues, which was formally sent to them. They offer a bond-back guarantee — however, when the agent provided them a timeframe, they stated they were unable to meet it. I was required to pay for an entirely new clean, for which I was happy to provide receipts given how dissatisfied the agent was. I will also add that the owner was particularly aggressive — I found him very argumentative, looking to shift blame and avoid any form of reimbursement. Instead of this company, I would recommend Dash and Shine or Made to Go — both excellent to deal with, and at the same or lower cost.
Amazing company. Very professional from thr first contact we made. Robert is a honest and very helpful person. I will be definately using Clean Australia again👌
Highly recommend Robert and his team at Clean Australia Service. I’ve been using them for years across both commercial and residential jobs and they are always reliable, professional, and consistent. Great communication, quality work, and easy to deal with — would definitely recommend.
Robert and his team are fantastic at what they do. Courteous and meticulous, they were a pleasure to deal with from enquiry straight through to the clean. Thanks so much team for being so accommodating! Will certainly be back in touch the next time I need to book in a clean.
Robert and his team from Clean Australia Service were fantastic to work with. They arrived with a positive, can-do attitude and cleaned our home incredibly thoroughly. The standard was very high and we’re genuinely impressed with the result. No request was too hard for them, and they were professional and easy to deal with from start to finish. Highly recommend!
Robert and his team had done a fantastic job with my house. They cleaned the high wooden beans which have been rejected by many other cleaners. Highly recommend!