Maid2Match is based in Spring Hill, Brisbane, and holds a 4.2 average from 560 reviews, reflecting a cleaner-matching model with some scheduling inconsistency. Several reviewers describe bookings rescheduled multiple times, and in one case a regular cleaner quit with only two hours' notice before an appointment. Once matched with a regular cleaner, however, reviewers are consistently positive — Emily, Neena and Lily are all named repeatedly for reliability, attention to detail and being easy to have in the home. The pattern suggests the individual cleaners are well regarded, though the booking and scheduling side has drawn more mixed feedback.
Reviews
4.2 / 5 · 560 totalMaid2Match has been cleaning our house for over 2 years. I have found the ladies provided have all been very professional, punctual, polite and extremely good cleaners. Maid2match also inform us if there is a problem filling the shift and always offer a replacement clean. We are very happy with Maid2match.
Brenda was amazing and helpful with cleaning the house. I had an initial complaint of not being satisfied with the house cleaning and this was rectified within 24 hrs. The team had listening ears and were happy to improve their services.
Maid2Match has exceeded my expectations. Their professional standards are clear, and I'm incredibly grateful to the agency for pairing me with Neena. Her punctuality is flawless—she is always on time and never delayed—and the overall service delivery is outstanding. She does a beautiful job cleaning our home and is always so consistent and efficient. It is such a relief to find an agency you can trust to get it right every single time.
Oscar did a Partial House Clean for me. He is very personable, courteous and respectful. He listened to my requirements and actioned them to my satisfaction. Very happy to welcome Oscar back 😊. Thank you Maid2Match and Oscar!
Here’s a more personal review based on what you shared: ⭐⭐⭐⭐⭐ Emily has been cleaning my home, and I honestly couldn’t recommend her more highly. She is incredibly friendly, kind, and always makes my kids and our fur babies feel comfortable while she’s here. Her attention to detail is amazing, and she always leaves the house looking spotless. It’s such a great feeling walking into a beautifully clean home after she’s been. Emily is also someone I completely trust in my home, which is so important. She’s reliable, professional, and genuinely cares about doing a fantastic job every visit. If you’re looking for a cleaner who is trustworthy, thorough, and lovely to deal with, Emily is the one! Thank you, Emily—we’re so grateful for everything you do! 💛🏡🐾
I have used Maid2Match for assistance for a while now. The company has been highly efficient with communication. I have had Pippa come and do a clean through my unit. She was quick and thorough as well as respectful of of your space and possessions. I would happily have her as a consistent assistant and can highly recommend using them.
I have my house cleaned each week by a maid to match cleaner. She always does a thorough clean. She keeps up with the dusting, kitchen, bathroom and floors. Plus she changes my sheets. My cleaners is professional, friendly, kind, and reliable. Maid to Match also sends a fill in cleaner if my regular cleaner is away. It is a great cleaning company.