Reviews
4.4 / 5 · 52 totalReturning customer who accepted quote for roof and downpipes cleaning. In my observation, the active work for three workers took a very short time, and for a significant portion of the visit the workers remained on the roof using their mobiles for personal use. When challenged at end of job workers said they were on phones while taking a lunch break. When I raised this with owner, my concerns with this were dismissed and the conversation became defensive and unproductive. I was told legal action would be taken if I posted a negative view. Before and after photos were not sent until 24 hours after invoice. Overall I was disappointed with both quality of communication and overall customer service experience. Future customers should confirm the scope and expectations of the quoted work in detail before proceeding. Sue
Thanks to Steve and the team. They did a wonderful job cleaning our gutters and also provided photos of before and after the clean. Recommend highly.
Adelaide Gutter Cleaning did a great job repairing our box gutter/down-pipe at our property and provided images of the work carried out, and provided advice for our roof and gutters. Friendly, professional and well-priced, I would highly recommend the services here and will likely be booking our next gutter clean here. Thanks Steve!
After speaking with staff, she responsibly advised me to have another professional repair my home. This showed me that they truly care about their customers' benefits and feelings, rather than prioritizing profit. This people-oriented attitude makes me believe that working with them will be reassuring and provide high-quality, cost-effective service. Although I couldn't work with them this time, I will recommend them to my friends.
Wonderful job your team cleaned my gutters & solar panels under such heat yesterday with courtesy & a smile ! The before and after shots prove just how good you are. Happy with the price I will recommend your services to many
They’ve been cleaning my gutters for couple of years & would highly recommend. The before & after photos gives peace of mind they can be trusted. Great work Steve & Melissa.
Unfortunately I wasn’t able to be at home at the time of the appointment due to my wife having a baby. My 13 year old was at home and they pressured him to allowing them to complete the job. They had returned again a few minutes later and tried again which had made my son pretty uncomfortable. I had managed to speak to someone on the phone and they started to lecture me about small business and did not listen to my concerns at all. They have now charged me a $98 call out fee plus gst. A week before Xmas and I have just had a baby.