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Gold Coast Cleaning Agency

Gold Coast Cleaning Agency

4.8(60 reviews)See reviews ↓·Gold Coast

About the company

Gold Coast Cleaning Agency is the accredited company behind DONE. The DONE. Method is an environmental reset framework developed by DONE. and accredited by Gold Coast Cleaning Agency. Services include premium residential cleaning, commercial cleaning, Airbnb cleaning, holiday accommodation cleaning, environmental reset services, team training, and Airbnb set up and style services. The service area includes the Gold Coast, interstate and international locations.

The company works with Airbnb owners, accommodation providers and property managers. It offers corporate and hotel staff training. It serves homes, businesses, Airbnb properties, hotels and large scale operations. It is trusted by homeowners, luxury Airbnb hosts and businesses. Every project begins with a detailed assessment of the property. It trains household or team to maintain consistent standards. It works on-site or remotely to build systems.

What customers say

Based on genuine customer reviews

Carpet and house cleaning form part of what this Gold Coast agency delivers, and the recurring theme in client feedback is the reliability of the finish and the professionalism of the team. Pattie, who leads the crew, is named repeatedly for her responsiveness, her willingness to reorganise schedules when circumstances shift, and the care she takes in communicating before, during and after each visit. Reviewers frequently point to that surfaces such as oven interiors, robe tracks, fans and window sills are attended to rather than skimmed over.

Airbnb hosts report that properties are left in a condition that satisfies guests, with updates provided after each clean. An observation shared by more than one reviewer is the way a booking problem was resolved: when one job went awry through a scheduling error, the team returned to rectify it at no cost and lifted the result well beyond expectations. Buyers moving into homes that had gone years without a proper clean describe the outcome as transformative, and the crew has taken on tasks that others had turned down. Spring cleans, fortnightly maintenance and pre-handover work sit alongside carpet and related jobs, and the same care carries across each.

Carpet cleaning serviceLandscape designer
Gold Coast Cleaning Agency — Customer photo
Gold Coast Cleaning Agency — Customer photo

Reviews

Reviews are taken from publicly available sources.

RS
Raghu Sharma25 June 2026

I am extremely happy with the cleaning service provided. The staff was professional, friendly, and thorough. They cleaned areas I wouldn't have even thought of, leaving my house fresh and sparkling.

VL
Verona Li-Royal8 December 2025

No show for a settlement clean with handover to new owners the next day. Received a reminder of the booking the day before and confirmed but no one showed up. Sent sms, email and a WhatsApp message no one responded. The people who have given a one star review are lucky, at least a cleaner showed up for the job….the bare minimum requirement of any job

KM
Karla Munoz Labart13 August 2025

We have been absolutely blown away by Pat and her team and would give them 10 stars if we could. Incredible attention to detail and impeccable service and communication. It truly seems like she has a magic wand - our home is sparkling and shining every week after she works her magic. We can't recommend them highly enough. Thank you Pat and team, we love you.

JT
Jakson Taylor31 January 2025

Thank you Pat and your team. We have no words to actually explain how fantastic you are, and how much our family adores you and your team for everything you did for us. No one was prepared for the job that you all stepped into the other day, and the fact that you moved your schedule to accomodate this house of hell was SO appreciated. We could not be more grateful to yourself and your team for coming in and doing your best so we could move into our house. You’re a wonderful human.

BG
Bree Gaut30 January 2025

Yourself and your team are a gift from god Pat. Thank you for saving the day when we moved into such an uninhabitable home, the amount of tears and frustration shed was overwhelming, but Pat moved the whole schedule to accomodate for our issues. We know how much of a disaster our newly purchased house was, and we managed to moved in 12 hours after your AMAZING team came through, which would not have been possible without you all. No words can describe the complexity of the job your team faced, and not many would have done it. So thank you more than we can express.

BG
Bree Gaut30 January 2025

Where do I even begin? There is just no words that actually expresses how AMAZING Pat and her team are really are. With the handover of ours keys to our new house, we walked into a house that hadn’t been cleaned in over six years (potentially longer). We won’t even talk about what was found in that house, enough for it to be classed as a hazardous clean and bring us to tears, literally. This was a job almost every cleaner would have rejected, but then there was Pat. But Pat and Brad are super humans, with compassion and care that most don’t have, herself and her team worked tirelessly to accomodate us - not to mention, she moved clients to come to us within 24 hours to get this job done - that’s how much she cared!! This is the type of job that would be considered hell on earth, and no doubt one that they will never forget, and nor will we, but thankfully it will be forever remembered that these amazing humans came in and saved the day. We literally love you Pat, and the every one from your team that stepped foot in our house. We will never be able to express our gratitude, but will forever spread the word of your amazing business.

SC
Sarah Cahill3 January 2025

Initially we had a rough start with a booking that due to some booking errors… But not only did patty and her team provide a sincere and honest apology-they came back and did a complimentary clean that BLEW AWAY MY EXPECTATIONS! The standard of work and attention to detail is well beyond any other cleaning company that I have come across so far and I cannot recommend them enough! Thank you for not only turning a bad experience into a wonderful one- but for taking the time to show me that you truly are the best in the business on the Gold Coast:)

House & end-of-lease cleaning in Gold Coast compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 12 businesses in this category in Gold Coast are compared.

RankProviderRatingReviewsOpen Sat.
1The Cleaning Lady★ 5,0143No
2Cleaner Space Australia★ 5,0113Yes
3My Shiny Home★ 5,065Yes
4Coastal Bond Cleaning Gold Coast★ 5,042Yes
5Deluxe Bond Cleaning Broad Beach★ 5,026Yes
9Gold Coast Cleaning Agency (this page)★ 4,860Yes
Contact
+61424909474www.goldcoastcleaningagency.com29 Township Dr, Burleigh Heads QLD 4227
Working hours
Monday00:00–24:00
Tuesday00:00–24:00
Wednesday00:00–24:00
Thursday00:00–24:00
Friday00:00–24:00
Saturday00:00–24:00
Sunday00:00–24:00