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Drymaster Carpet Cleaning Canberra

4.6(78 reviews)See reviews ↓·Canberra

About the company

Drymaster Carpet Cleaning Canberra provides carpet and upholstery cleaning services. The company offers a choice of dry or steam carpet cleaning. Its technicians are owner operators. Drymaster has been serving customers since 1989. It is an Australian owned family business with a network of owner operators throughout Australia.

The company guarantees its work and will reclean any areas of concern if a customer is not happy. It offers allergy-safe, chemical-free options. Services include dry and steam carpet cleaning, mattress sanitising, upholstery and lounge cleaning, leather cleaning, tile and grout pressure cleaning, rug washing, pet stain and odour treatment, and emergency water damage.

What customers say

Based on genuine customer reviews

Canberra households dealing with carpets left uncleaned for years, end-of-lease properties and urgent requests are among the jobs Drymaster Carpet Cleaning Canberra takes on, and the feedback from those visits is consistently warm. Ken and Sarah feature most often in accounts, described as a likeable married couple who arrive when arranged, remain courteous and professional, and stay composed when a task turns out harder than expected.

Steam cleaning of carpets and the restoration of leather lounges are the services highlighted, with heavily soiled carpets, pet accidents, lingering odours and even red wine marks reportedly coming up fresh and renewed. Communication draws regular compliments, from online booking and swift confirmation through to a call before arrival and a clear explanation of methods, costs and expected outcomes.

Practical gestures earn repeated praise: shifting furniture, discussing the most suitable treatment, arranging out-of-hours work for a practice, fitting in last-minute bookings and assisting with real estate matters once the clean was finished. Reviewers frequently point to fair, competitive pricing and the thoroughness applied to stubborn stains, along with guidance on caring for quality carpet. Repeat bookings and customers keeping the team's details on hand are a point that comes up often, with after-sale support on property matters cited as something clients appreciate.

CleanersService establishmentHouse cleaning serviceLeather cleaning serviceOriental rug storeRug store

Reviews

Reviews are taken from publicly available sources.

BI
Benjamin Imison21 September 2025

Booked a end of lease steam clean 3 weeks in advance, came to the day of the booking and they never showed up to do the work, called the overflow extension 5 times to ask about eta and all i got back was "an agent will reach out shortly" which they never did. Had to organise a same day job with another company that cost me triple due to short notice. 2 days later and atill havnt heard anything from the company regarding the appointment. NEVER BOOK WITH THESE GUYS! I can't stress that enough.

BB
Barbara Bates13 August 2024

I was very impressed with the service provided by Ken and Sarah. They did a great job, turned up right on time, were pleasant and professional to deal with. I would certainly recommend them and will be keeping their card on hand for my future use.

NW
Nathan Webb29 March 2024

I have used a few different carpet cleaning services in Canberra, but Dry Master Carpet Cleaning is the first that actually impressed me. Not only were they competitively priced, their communication was outstanding, the staff were really friendly, their work was exactly as expected, and they even helped with my real estate AFTER they had delivered the cleaning (no other carpet cleaners have ever had an after-sale service element). Dry Masters went above and beyond for me, and I will not hesitate to go directly to them the next time I need their carpets/rugs/couches cleaned. Thank you so much!

AG
A G13 October 2023

Booking for the service went very smooth. Did an online booking and early in the morning got a confirmation from Kim and was booked the next day. Ken and his partner were very professional and did an amazing work removing what seems to be permanent stains. This is my 2nd time with them and will definitely book again. Would highly recommend Ken.

ES
Eliza Strapp30 July 2023

Dry master did a great job. Ken and Sarah turned up right in time, were pleasant and professional to deal with and the end result was great. Would use again.

PR
Paul Robinson30 June 2023

Lovely friendly husband and wife team turned up as arranged and did a fabulous job steam cleaning our carpets and rejuvenating our leather lounges. Carpet looks like new again, very pleased with this service.

KN
K N1 June 2023

Drymaster were able to accommodate my last-minute request for carpet cleaning. The contract, pricing and confirmation came through very quickly. On the day, Drymaster kept me informed about their arrival time. Our well-used carpets came up looking fresh and ready for more action. Thank you.

Carpet & upholstery cleaning in Canberra compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 5 businesses in this category in Canberra are compared.

RankProviderRatingReviewsOpen Sat.
1Mr & Mrs Steamer Carpet cleaning - Carpet cleaning Canberra | Upholstery Cleaners Canberra★ 5,0134Yes
2Canberra Carpet Steam Cleaning★ 5,0105No
3Ecodry Carpet Cleaning Canberra★ 4,762Yes
4Drymaster Carpet Cleaning Canberra (this page)★ 4,678Yes
5Electrodry Carpet Dry Cleaning Canberra★ 4,6468Yes
Contact
Working hours
Monday00:00–24:00
Tuesday00:00–24:00
Wednesday00:00–24:00
Thursday00:00–24:00
Friday00:00–24:00
Saturday00:00–23:59
Sunday00:00–24:00