Launceston Cleaning Services

This company is terrible. We are existing customers wishing to discuss the poor quality of cleaning. We cannot get a response. Can't even cancel and arrange return of our key. We given them multiple chances over the last 12 months to improve but they keep getting worse. Look elsewhere

They did an amazing job with our end of lease clean/carpet cleaning when we moved out of our rental property. Could not have asked for more, our windows were HORRENDOUS and they made them look brand new! Cannot recommend enough, I would give 10 stars if I could

A business colleague highly recommended 'Launceston Cleaning Services' as they regularly use them for their workplace. Excellent service, very pleased. Will definitely be using again.

Before you engage this company, check their policy on travel time. I live 11 kms from the K Mart... closer than Riverside from their business premises and yet they charged me 15 mins travel times both ways! That $25 added on to a weekly clean even before they start. When I negotiated a 10 minute travel time with the owner, she re-nigged, told the cleaner to only do the required hours, and add travel time... very disappointed. Never once returned my calls, I had to ring time and time again!

I hired this company to do an end of lease clean for the two bedroom property I was leasing. I have worked as a cleaner myself for many years however I did not have the time to clean as I had to relocate to Hobart. They brought in a team of 2 and I paid them for 5 hours plus additional costs and time for carpet cleaning. All that was left to do was a very basic clean and carpets. I could have cleaned the whole place solo easily within 5 hours. My landlord was less than impressed and informed me that obvious places were not cleaned such as where the whitegoods once were, were not even touched. When I contacted the manager, I was informed they ran out of time to get it all complete after originally coming out and doing a quote and ensuring me they could complete the job in the alloted time. They demanded more money to go back and clean the property, which I refused to pay. I had already paid them upfront for the 5 hour job I was quoted. The manager/owner had very poor customer service skills and spoke very rudely to me. I'm now hearing others have had the same experience.

Your company did a fantastic job of steam cleaning my carpets while I also receive excellent and professional service. I'll be sure to book with your company again.