Mission Impossible Cleaners Cairns

don’t come here! Pam, dealt with me the whole time i messaged her and she demanded a screen shot of my previous review. i removed it as she threaten me with her “lawyers” then replied to me saying “ Firstly I did not say to you and never have to anyone that you should have cleaned yourself before you came? That is an outright mistruth and as such is defamation. Perhaps one of the cleaners said that??. I do not know. I DO know however that is NOT something I have ever said or would say to anyone. I actually apart from the initial fone call have very little contact with clients and what I do have is in text or email generally. Looking back on the details I have of this job: In the first instance I was told it was a 1 level unit. In fact it was and is a townhouse You were given an incredibly cheap price . I will continue to look into this but the cleaners concerned are a very experienced family of bond cleaners whom have very few issues in regard to bond cleaning recalls because they are very good The very fact that the agents apparently did the job themselves says everything . Its a very corrupt industry and from.what little I have seen/ read this morning i would say you were taken advantage of and we were the scapegoats. If u had of spoken with me would have advised you to go to RTA. I will be going through all photos supplied . IF staff were rude and or said what you state they said I can only apologise on their behalf but im not responsible for what an individual allegedly says and you are naming me and my biz in this online text as the speaker. This is defamation. Pamela D” she accused me for putting fake accusations online when i didn’t. the day of the clean she told me to start cleaning so the cleaners wouldn’t take so long, i’m paying for this service why do i have to start with what i’m paying them for? this is crazy. accused me for slander and defamation. i’m telling the truth. i will be contacting consumer affairs regarding the service of this business.

I got a Bond clean done and hands down the best and no dramas receiving my bond back after, great service and do recommend highly.

A zero if I could!! Such bad service, do not recommend at all!! My partner and I needed a bond clean for our house and Pam said that the cleaners will arrive at 9am but no one arrived. We kept waiting because she said the cleaners were running late and they should be there by 10 -10:30am. End up waiting till 2:30pm!! Wasted most of the day waiting and no one came! What a joke, we even paid a deposit! What a scam this business is! If they can't even rock up, imagine how they would clean when they do turn up! Go elsewhere and don't waste your time!! DO NOT RECOMMEND!!!! ❌❌❌

Wow, wish I had read some of these reviews before! As is the case with the other 1 star reviews, cleaners did not do a good enough job so we asked for them to reattend which they did. But they still didn't fix up the issues found by the property manager. Pam then insiststed that the job was done and they would not be coming back so now we are having to pay for another company to come out and finish their job. Was also called a liar. Unbelieveable! It seems that all bad reviews here are answered with the same copy/paste response stating that they have no record of my name or details on file so I have included a screenshot of my quote from the company here to show proof that I am a customer. I've also included a few of the many photos showing their lousy work. I will be seeking reimbursement from Pam for the second cleaning bill and will be taking the matter to The Queensland Civil and Administrative Tribunal or The ACCC should this not be paid. I strongly urge people to not use this service as they don't do the job as advertised. If anyone else has been wronged by this business, feel free to get in touch with me :)

I called early on a Saturday Morning and spoke with Pamela who went above and beyond to make sure doing business was very smooth and simple. Her cleaning staff did a very professional job at quite short notice. Their work is guaranteed and our Real Estate agent had no issues. Pamela is professional yet friendly and communicated regularly via text throughout the process. Our 3BRM highest QLDER was completely polished in two (very hot) business days for an extremely reasonable price. 100% recommend this business for bond cleaning. Very happy customer.

Firstly - I never give bad reviews. But Honestly go to another company as these guys are a fail. As they did not arrive on the agreed day for an end of lease clean for a 2 bedroom apartment. Then they failed to arrive on the second day so new owner could move in. On third attempt the cleaners left 2 min after they arrived. Clearly this company does not treat their cleaners or customers properly. Save yourself the hassle and use somebody else.

Terrible waste of money, didn't do a proper clean. Pam is extremely rude, has no customer service skills. Had to get other cleaners to come in and do the job properly.