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Advanced Star Cleaning

Advanced Star Cleaning

3.1(22 reviews)See reviews ↓·Ballarat

What customers say

Based on genuine customer reviews

Ballarat households that have engaged Advanced Star Cleaning describe work spanning end-of-lease cleaning, carpet shampooing, weekly house cleaning, gutter and window tasks and janitorial duties. The crew is often portrayed as patient and respectful, including towards an elderly customer moving between the garden and the house. A point made in several accounts is punctuality, with reviewers noting a specific booked time rather than a vague window, an early arrival and clear communication throughout. Neville is named both for his manner with the team and for performing carpet shampooing.

Tidiness also features, such as toys being gathered and placed on a child's bed, while steam cleaning results are called thorough enough to help secure a bond refund. Pricing is described as fair and the service straightforward to arrange, though other accounts raise difficulty obtaining callbacks and quotes, a generic reply about full bookings followed by silence, claims of high prices and an unprofessional response. Some describe rude treatment and work that seemed limited to vacuuming and wiping surfaces, leaving a mixed picture in Wendouree.

Carpet cleaning serviceCleaning serviceGutter cleaning serviceJanitorial serviceWindow cleaning service
Advanced Star Cleaning — Customer photo
Advanced Star Cleaning — Customer photo

Reviews

Reviews are taken from publicly available sources.

JS
Jamie Sleep13 May 2026

Thank you, what a difference going through a different company. After my experience the day before with another local service provider left me feeling disheartened and frustrated, I contacted Advancedstar Cleaning and they said they could help. They booked an actual time, not just a vague time range, and even arrived 15 minutes early. They were prompt, professional, communicated clearly throughout, and completed the job quickly and efficiently. Within 3 hours, Lola and Shihab had everything sorted, and to top it off, the final cost even came in a little under the quoted price. The whole experience was handled professionally and in a timely manner, a complete contrast to what I dealt with 24 hours earlier. Thank you Advancedstar Cleaning, I genuinely appreciate the service.

GS
Glenn Sharp8 August 2025

We get our house cleaning done weekly and it is always an absolute pleasure to come home to a nice clean home. They even clean up the toys my kids have left on the floor and arrange them on my daughters bed! Highly recommend the Advanced Star Team

LW
Luke Watson27 August 2024

Timely, well priced, efficient and easy to arrange service. (Carpet steam clean)

SQ
Stevenbynn qnth Morris21 February 2024

Fantastic service, professional staff, I would definitely use them again. Highly recommend

MK
Maria Karen Kowatsch19 January 2024

I had to give 1 star to be able to write this review. Utterly disgusting the way Adam (I think that was his name) treated me. Asked to have a vacant property cleaned before a photographer comes in and didn't fo the job. Cleaner also took the keys from real estate agent and returned it the same day! So I am highly concern what they actually did with the key! Lucky for cameras They never cleaned the property and screwd me up big time. Photographer had to try and help me to see what he can do. Absolutely waste of time and not trust worthy at all!

SC
Simon Coles28 November 2023

Asked for a quote to clean and got a generic reply "Unfortunately we are currently full booked and wouldn’t be able to help until into the new year. Please accept our apologies that we can’t help you this time." My reply "Hi and thanks for the reply. Some time in the new year suits me fine. Let me know a time and I'm happy to book a clean." 10 days later and I'm still waiting for a reply..absolutely useless.

JR
Jan Ross18 April 2023

Previous to me being granted an aged care package i received home care from local government this was then transferred to private providers. The private provider I was allocated was totally unsatisfactory. I often had to tell the person what to do and how to do It, following a discussion with the case manger (linkages) I asked to have advanced star cleaning there was some difficulty in this process as linkages didn't have a contract with the company I now have two ladies who come for one hour every fortnight their standards are superior, they know how to clean, they come with all their own equipment and its A pleaseure to have them in my home. These ladies both demonstrate initiative and work well together. They would be Ideal mentors for any new staff. Thanks Meghan and Kirsty.

House & end-of-lease cleaning in Ballarat compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 12 businesses in this category in Ballarat are compared.

RankProviderRatingReviewsOpen Sat.
1NMN Cleaning Solutions★ 5,021Yes
2Ballarat Cleaning Specialists★ 4,9198No
3PCM & Regional★ 5,015Yes
4Sunstar Services Group - End of Lease Cleaning Ballarat★ 4,962Yes
5My Cleaners Ballarat★ 4,944Yes
12Advanced Star Cleaning (this page)★ 3,122No
Contact
+61418518814advancedstarcleaning.com.auUnit 2/6 Traminer Ct, Wendouree VIC 3355