Inner City Maids
About the company
Inner City Maids provides house cleaning services across Melbourne. Its cleaners are police-checked, trained and experienced. The company is a registered member of the National Australian Cleaners Association (NACLA) and an Accredited Cleaners Registry Member. It is featured on the melbournemums.com.au community network.
Services include regular cleaning, end of lease cleaning, spring cleaning and deep cleaning, with a specialisation in recurring weekly and fortnightly cleans. Regular cleans provide the same cleaner on the same day and time on a recurring basis. Cleaning is performed only on internal areas, and the company does not operate washing machines or dryers. A mobile app is available for booking cleans.
What customers say
Based on genuine customer reviews
This Inner City Maids listing (Richmond, Melbourne) holds a 4.9 average from 395 reviews. Regular cleaners including Leidy, Silvia, Alessandra, Paula, Adriana, Angie and Ximena are each named by different customers for reliability and thoroughness on ongoing fortnightly arrangements, several running for many months.
One reviewer notes a second visit felt less thorough for the price charged, six months after a good first experience. The consistency of detailed, name-specific praise across many different long-term customers points to a well-regarded regular house cleaning service.
Reviews
Reviews are taken from publicly available sources.
We have been using Inner City Maids for our regular house cleaning for over a year now and can’t fault the service provided. Both cleaners we have had (Leidy and most recently Silvia) have been prompt, easy to communicate with and do a thorough job. We also used the service for a one off moving house clean which was easy. The cost is also very good value for money!
Angie consistently impresses me with her attention to detail, the pride she takes in providing top quality service & her fantastic communication. We truly cannot fault her! Having our fortnightly clean really makes the world of difference to our busy family.
Paula, an independent contractor for Inner City Maids, is standout at her job. Her cleaning was flawless and thorough. All the other good stuff too - punctual, courteous, friendly. My home is sparkling - I am really pleased with the one-off clean she has done for us. Thanks Paula.
So happy with my cleaner Benya from Inner City Maids. Always on time, has attention to detail, provides an excellent clean. Always so friendly and helpful.
Fumie does an excellent job and is a pleasure to interact with. She has excellent communication skills, is super organised and quietly efficient. We very much appreciate her work.
This is such a great cleaning service! I use the app which is so easy and quick. Paula comes to us for one off cleans monthly and does an incredible job in just 2 hours. It's always spotless!
Thank you very much for the excellent work. We are absolutely delighted with how clean our house is. Ximena is a very efficient, thorough, independent, and very friendly help. We are very happy to have found her and look forward to a long collaboration.
House & end-of-lease cleaning in Melbourne compared
Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 12 businesses in this category in Melbourne are compared.
| Rank | Provider | Rating | Reviews | Open Sat. |
|---|---|---|---|---|
| 1 | Inner City Maids | ★ 5,0 | 1194 | No |
| 2 | Yes Cleaning - Commercial and Office Cleaning Melbourne | ★ 5,0 | 203 | Yes |
| 3 | Bersih Co | ★ 5,0 | 144 | Yes |
| 4 | Qbees | ★ 5,0 | 92 | Yes |
| 5 | End of lease cleaning Brimbank | ★ 5,0 | 26 | Yes |
| 9 | Inner City Maids (this page) | ★ 4,9 | 395 | No |