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Maid to Clean

Maid to Clean

4.8(2209 reviews)See reviews ↓·Melbourne

About the company

Maid to Clean was founded in May 2014 by Edward Clayton, who is the Owner/Director. Tomasz is the General Manager. The company has 250-plus cleaners and 19 office staff. Maid to Clean provides over 400,000 cleaning services across Melbourne and serves Melbourne and Geelong. Its cleaners are police checked and fully insured. Maid to Clean provides all equipment and supplies and offers 100% Green supplies on request.

For end-of-lease cleaning, it offers a 100% Bond Back Guarantee and a money-back guarantee. Maid to Clean was the first local company to introduce a high-tech online booking platform. It partners with Make a Difference to help eradicate hunger in Australia. Maid to Clean received the Small Business Champion Award 2023, won an award for the Best Cleaning Service in Melbourne in 2024, and acquired Exterior Clean Melbourne.

What customers say

Based on genuine customer reviews

Maid to Clean is based in Brunswick East, Melbourne, and holds a 4.8 average from an exceptionally large base of 2,209 reviews, the most reviewed cleaner in this directory. Long-term customers describe fortnightly cleaners such as Sanjeewa and Joanne who consistently go above and beyond, and one reviewer had the same 13-year fortnightly arrangement finished with a flawless move-out clean.

A handful of reviews raise more measured concerns, including a couple of areas missed on first pass and a two-hour arrival window that can be hard to plan around, and one customer felt a pre-sale job was rescheduled inconveniently close to an open inspection. Overall the volume and consistency of positive feedback point to a well-established, professional operator, with occasional service hiccups typical of a business this size.

Maid to Clean — Customer photo
Maid to Clean — Customer photo
Maid to Clean — Customer photo

Reviews

Reviews are taken from publicly available sources.

HD
Harley Davison7 August 2026

Made to Clean has been very professional, with excellent communication and customer service. The only area I think could be improved is the arrival time. They provide a two-hour window (for example, between 12 pm and 2 pm), which can make it difficult to plan appointments or ensure someone is home. It would be great if they could narrow that window or provide a more accurate arrival time. The cleaning itself was done well, especially considering this was only their first visit. The house had been neglected by previous cleaners, so there was a lot of work to catch up on. It’s still a little early for a final judgment, so I’ll give it another two or three visits before I can properly assess the ongoing service. So far, though, I’ve been very happy with the company and have found them professional, friendly, and easy to deal with. Give them a go

SN
Suzanne Noemie O'Donnell6 August 2026

They accommodated a last minute clean for me even though there was no availability online. The cleaners did a great job, were on time and respecfull of the property. Communicated well via text message with me as well. Great service overall.

MS
Madline Smith4 August 2026

Second time I used Maid to Clean for spring cleaning with window and balcony cleaning. Great to work with, they send good, efficient cleaners and prompt contact for arrangements. Pricey but worth it to get professional service from folks who bring all the products and equipment they need.

NK
Neeraj Kumar Mishra11 July 2026

I wanted to share how impressed I am with the cleaning service today. Every corner of the house was spotless — from the baseboards to the light fixtures, nothing was overlooked. The attention to detail was outstanding, from perfectly arranged cushions to streak-free windows and immaculate floors. It’s clear real care and pride went into the work. Thank you for such a thorough, high-quality job — the house feels brand new!”

SD
Samantha Denovan-Hugh7 July 2026

We've just had our first clean with Maid to Clean and we are thrilled - Mostafa and Nahid were so professional and polite. Our house is wonderfully clean, the communication is great and great value. Love the social enterprises this organisation supports as well.

JL
Jean Lu14 June 2026

Made to clean has done an excellent job. We're really happy and all the photos came proof that it's sparkly. They also sent us an aromatherapy candle as a gift very thoughtful. The cleaner that came in is very professional and a very polite and friendly. We fully recommend this cleaning company.

GH
Geoffrey Hope14 June 2026

I engaged Maid to Clean to comprehensively clean a house in preparation for sale. We were working to a tight schedule with many things to be done before the first "Open For Inspection" and, despite booking their services well in advance, Maid to Clean caused significant inconvenience by rescheduling the job to a less convenient date just a couple of days before it was due to be done. They are marked down for that but I was most impressed by their cleaner, Sanjeeva, who I found diligent, thorough and responsive. Personable too and overall just a pleasure to deal with. Five stars for Sanjeeva and three and a half for Maid To Clean organisationally.

House & end-of-lease cleaning in Melbourne compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 12 businesses in this category in Melbourne are compared.

RankProviderRatingReviewsOpen Sat.
1Inner City Maids★ 5,01194No
2Yes Cleaning - Commercial and Office Cleaning Melbourne★ 5,0203Yes
3Bersih Co★ 5,0144Yes
4Qbees★ 5,092Yes
5End of lease cleaning Brimbank★ 5,026Yes
11Maid to Clean (this page)★ 4,82209Yes
Contact
Working hours
Monday08:30–17:00
Tuesday08:30–17:00
Wednesday08:30–17:00
Thursday08:30–17:00
Friday08:30–17:00
Saturday09:00–17:00
SundayClosed