Simply Maid Sydney
About the company
Simply Maid was founded by Huy Hoang in Sydney in 2015. The company's first clean took place in Crows Nest on 5 August 2015. Simply Maid works with independent cleaning professionals who are not employees. It offers regular, deep, and end of lease cleaning services. Simply Maid has completed 56,512 cleans across Australia.
What customers say
Based on genuine customer reviews
Simply Maid Sydney holds a 4.7 average from 696 reviews, though feedback includes some serious outliers for a business this size. Several one-star reviews describe cleaners rescheduled at short notice to fit in other paying jobs, and in two cases customers say cleaners did not show up at all despite payment being deducted, with slow or no refund response.
Other reviewers, including regular monthly customers, describe reliable and well-communicated service with named cleaners Ken and Kitty singled out for a smooth end-of-lease clean. Given the split in experiences, confirming the booking directly close to the appointment date is worth doing.
Reviews
Reviews are taken from publicly available sources.
Cleaner did not show despite multiple confirmations. Phone number is disconnected. No way to get in touch and no communication or response to no-show.
Rob & Tara did an amazing job. Made my apartment look like it was brand new. Super quick and easy to work with.
I never thought that I will never see my house sparkling clean and smelling fresh again. After that accident, I wasn't able to clean my house thoroughly. I am so glad that Simply Maid is there to help me and make everything neat and in place for the past year and looking forward to the years to come. Thank you for the job well done. Highly recommended!
I decided to shout myself a Christmas present and get a one off, deep clean. They were able to come 2 days before Christmas and the house looked the best it has ever looked. They did an amazing job of the stove, and got rid of stains I could never get off. My house was sparkling. It took so much pressure off me preparing for Christmas. Highly recommend. Will book again next year.
Our cleaner was lovely, made sure to note all the areas most important to us and anything they needed to be aware of. Our house was tidy and sparkling. I will absolutely be booking Simply Maids services ongoing.
Luisa & Alejandro did a GREAT Job!! They arrived at the Early End of the 'Arrival Window'... & we did a 'Tour' of the Flat. I went off to Shop & I returned to a SPARKLING Flat!! How Lovely to come Home to SUCH a CLEAN Home!! MANY THANKS, Luisa & Alejandro!! Warm Regards... Susan Wood
First service Ive booked in years. Did a deep clean of my apartment, really sorted out my carpets and tiled floors much better then I can achieve with my own vacuum. Brought everything back to a like new state. Staff were courteous and professional. Would strongly recommend.
House & end-of-lease cleaning in Sydney compared
Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 12 businesses in this category in Sydney are compared.
| Rank | Provider | Rating | Reviews | Open Sat. |
|---|---|---|---|---|
| 1 | Crib Crew Sydney Cleaning | ★ 5,0 | 193 | Yes |
| 2 | Australian cleaning care | ★ 5,0 | 127 | Yes |
| 3 | Southern Sydney Cleaning Services | ★ 5,0 | 111 | Yes |
| 4 | Commercial Cleaning Sydney Wide | Office Cleaning | Strata Cleaning | Gym Cleaning | Industrial Cleaning | ★ 5,0 | 109 | Yes |
| 5 | Spark Clean Australia | ★ 5,0 | 67 | Yes |
| 9 | Simply Maid Sydney (this page) | ★ 4,7 | 696 | Yes |