Urban Steam Clean is based in North Melbourne and holds a perfect 5-star average from 278 reviews. Steve is named in nearly every review and praised for responding to urgent situations, including a same-day whole-house steam clean booked on a Sunday and rapid response to a flooded carpet from a washing machine leak. One reviewer credits a thorough steam clean with resolving a cat allergy issue from a previous owner. The consistency of personal, urgency-focused praise points to a highly responsive carpet and upholstery specialist.
Reviews
5.0 / 5 · 278 totalExcellent service, can recommend without hesitation. We had a water leak from the washing machine that flooded the carpet, Steve managed this very professionally and for a good price. Everything dried in a few days, was a pleasure to work with him, will be back (hopefully not too soon)
Great service from Steve today! He is professional and friendly. Great communication from him, makes you understand his process and very knowledgeable. Carpets got cleaned efficiently and thoroughly. They felt like new again! Thanks for the amazing work!
I highly recommend Steve at Urban Steam Clean. He communicated promptly, was punctual, trustworthy and did a thorough clean of the carpets. Steve made the whole process so easy. I'll definitely get in touch with him again in the future.
Amazing company with amazing results and staff, urban steam cleaning has taken care of me very well, spoke to Steve Erhan who is happy to help answer all questions and help with any queries.
Highly recommend Steve! He cleaned my carpet and couch thoroughly and for a very reasonable price. Very happy with the result. Super friendly service and no sneaky add ons that other companies hide to rack up the bill
Superb customer service from Steve and his team. Wish we could receive customer service like this everywhere. His communication from the beginning to the very end was great. Wishing Urban Steam Clean all the success in the world! Thank you so much Steve.
The best service and experience! Steve is so nice and always willing to help me remove stains. He is always busy as he is too, but manage to make space which I always appreciate. Highly recommended