Reviews
4.3 / 5 · 83 totalDon't use Elleisha's, unless you enjoy staff not calling you and not showing up. I am an NDIS client, Wollongong branch. I've only had my cleaner once, but she did a great job (Nasrin). My carpet cleaner cancelled on Wednesday and they rescheduled for 10:30 the next day. I work, so my mum came over to let them in - by 11, nobody had shown up and nobody had contacted me. When I rang, they said he had a "sore knee" and would be another hour. I had to cancel the service. Today (Friday) I had a lawn service booked for 2pm. Owing to the carpet cleaning debacle, I rang just after nine to confirm and was told by Sharon that he would be there at "Two-ish, maybe three." Well, which is it? Were they going to tell me my 2pm was now three? At 3:30, I rang the office. They close at 4, but all I got at 3:30 was a recorded message saying they were closed and to call back before 4pm. I had a mobile number, so texted it. No response. It's now 3:58pm and no lawn service, no communication from the business as to why, and they're not answering their phone. I have no idea what to do now. For all I know he'll rock up at dinner time like nothing's wrong. All because I am disabled doesn't mean my time isn't valuable and that I'm some kind of shut in who is always home and doesn't care if they show up two hours late or not at all.
Andrew and Ben did an amazing job on our hedge trimming. We wouldn't hesitate to recommend them. Such a hard working team.
Kelly and Michael did our first clean and we are very happy with the results. With the time given they covered all areas and went above and beyond! Thank you again for your work!
I had skye out for my first clean thanks to the support of carers gateway and I am beyond happy with the outcome!! I also have had lawns done by their guys! Can't fault any of their work definitely recommend them to everyone.
Rhiannon is my cleaner in Newcastle and she is out of this world. Her attention to detail in all areas is remarkable. She genuinely cares about her clients and is so approachable and caring. She is an asset to your business and should be valued and rewarded.
We are a not for profit organisation that provides a cleaning or lawn services to clients who are going through a cancer journey. EPS is one of our top suppliers. I trust them to do a thorough and efficient job, to communication to our clients with care and compassion and to let me know any feedback from clients that I need to be aware of. I highly recommend Luke and the whole team at Newcastle for your cleaning/lawn care needs.
Michael and Kelly displayed professionalism and attention to detail throughout their work. They completed all tasks efficiently, maintained a high standard of cleanliness, and ensured the area was left in excellent condition.